Secure Booking and Payment

  • Secure Booking and Payment Book your stays, transport, and adventure activities confidently with Hilexa. We prioritize your safety, privacy, and payment security—every step of the way.
  • 100% Secure Booking Experience At Hilexa, every hotel, cab, flight, or activity you book goes through our verified and encrypted system to ensure your personal and travel details are safe.
  • What We Secure Your personal information (name, contact, ID), Your travel preferences, Your realtime booking details, Your communication with hosts and providers. Our platform uses SSL encryption and secure server architecture to protect every user session.
  • Trusted Payment Gateways We partner with India’s most secure and reliable payment gateway Razorpay and UPI systems. Supported Payment Methods : UPI & QR Code Payments, Debit/Credit Cards (Visa, MasterCard, RuPay), Net Banking, Wallets (PhonePe, Paytm, etc.). All transactions are encrypted, PCIDSS compliant, and go through 2FA (TwoFactor Authentication) as per RBI guidelines. We understand every traveler is different. That’s why Hilexa offers prepaid bookings, lock in your booking instantly with secure online payment. You choose the convenience and flexibility that suits your trip.
  • Transparent Pricing No Hidden Charges We believe in clear, upfront pricing. When you book with Hilexa, you get : Complete fare breakdown before payment, Taxes and service charges included transparently. No lastminute surprises or hidden platform fees, What you see is what you pay. Always.
  • Fraud Protection & Payment Dispute Support Your booking security is our responsibility. In case of any : Failed transaction, Duplicate charge, Unauthorized payment, Fraudulent listing. Our support team will investigate and assist within 24–48 hours. We also maintain a full transaction trail to resolve issues quickly and fairly.
  • Easy Refunds & Cancellations Changed your mind or your plan ? No worries. Eligible refunds are processed within 5–7 working days. You’ll receive confirmation via email and SMS. Refunds are returned to the original payment method. Always check the cancellation policy of the specific hotel or service before booking.
  • 24x7 Payment Support Facing a payment issue? Our dedicated team is here to help—day or night. Email payments@hilexa.com
  • Book Confidently. Travel Safely. From secure payment integration to realtime booking confirmation, Hilexa ensures that your journey starts with trust and transparency. Thousands of travelers trust Hilexa for secure bookings. You should too.